Refund Policy

Refund Policy

We stand by our products, and if you’re not fully satisfied, here’s how refunds work.

Timeframe

Approved refunds are processed within 14 business days. Unexpected delay? Our support team is here to assist.

Transaction Safety

Refunds are handled securely through PayPal in line with our billing terms.

Eligibility Review

Returned items will be reviewed upon arrival. You’ll get an email update on refund approval.

Delays

If you don’t see your refund yet, check with your bank or credit card provider. Still nothing? Contact us directly.

Sale Products

Only full-price items are refundable. Sale or clearance items are excluded.

Exchanges

We allow exchanges only for defective or damaged products. Email us at support@bouthavy.com for instructions.